With mounting customer expectation for excellent service, frontline service employees' prosocial service behavior is of great importance since it helps enhance customers' perceived service quality, which is critical for maintaining a hotel's competitive advantage relative to its comp set. Regardless of ...
Prosocial behavior occurs when we help others, and social psychologists argue that prosocial behaviors can be predicted by both gender and culture...
prosocial behaviorwarm glowprospect theoryA fundamental puzzle in the social and natural sciences is why humans, in contrast to other animals, routinely help strangers at substantial personal cost. CurrKang, PollyDaniels, DavidSchweitzer, Maurice E....
Finally, Study 3 focuses on a different type of prosocial behavior – volunteering. Participants first report their lay theories about the effects of choosing beneficiaries at different levels of the hierarchy (i.e., to what extent these choices would promote reputation-building, ingratiation and ...
How can we use science to encourage vaccination and promote behaviour change? Source: Thirdman/Pexels Researchers worldwide are racing to understand the threat faced by the newCOVIDvariant, Omicron. In parallel, preventative measures are being deployed to buy time to figure out how worried we sho...
The findings suggest that leaders can promote knowledge sharing and boost employees’ PSM through various management strategies, so as to effectively manage crises and improve personal performance of civil servants.Similar content being viewed by others Examining the nexus between servant leadership and ...
I believe we need to find a balance between nourishing our sense of connection with each other and learning to be comfortable being alone. Activities and practices that promote purpose and meaning in life are crucial to a person’s well-being [12]. With very little effort, one can volunteer...
Recent research suggests that actual and perceived mindsets of socializers can impact students’ academic-related outcomes, including motivation, self-reported behavior, and emotion. In the present study, we focus on a less-studied socializer,older siblings, exploring patterns in students’ perceptions ...
2018). To promote behavior change in line with creating AI systems that abide by these principles and are representative of human values, we argue for a need to understand, and subsequently leverage, the values that underlie decisions made by individuals involved in crafting and deploying these ...
•Scholars argue that current measures do not capture all of men's helping behaviors.•We validated a new, multidimensional measure of prosocial behavior on two samples.•The new measure includes actions that are instrumental as well as empathic.•Analyses indicated equal levels between men ...