With mounting customer expectation for excellent service, frontline service employees' prosocial service behavior is of great importance since it helps enhance customers' perceived service quality, which is critical for maintaining a hotel's competitive advantage relative to its comp set. Regardless of ...
Prosocial behavior occurs when we help others, and social psychologists argue that prosocial behaviors can be predicted by both gender and culture...
prosocial behaviorwarm glowprospect theoryA fundamental puzzle in the social and natural sciences is why humans, in contrast to other animals, routinely help strangers at substantial personal cost. CurrKang, PollyDaniels, DavidSchweitzer, Maurice E....
Finally, Study 3 focuses on a different type of prosocial behavior – volunteering. Participants first report their lay theories about the effects of choosing beneficiaries at different levels of the hierarchy (i.e., to what extent these choices would promote reputation-building, ingratiation and ...
The findings suggest that leaders can promote knowledge sharing and boost employees’ PSM through various management strategies, so as to effectively manage crises and improve personal performance of civil servants.Similar content being viewed by others Examining the nexus between servant leadership and ...
How can we use science to encourage vaccination and promote behaviour change? Source: Thirdman/Pexels Researchers worldwide are racing to understand the threat faced by the newCOVIDvariant, Omicron. In parallel, preventative measures are being deployed to buy time to figure out how worried we sho...
I believe we need to find a balance between nourishing our sense of connection with each other and learning to be comfortable being alone. Activities and practices that promote purpose and meaning in life are crucial to a person’s well-being [12]. With very little effort, one can volunteer...
2018). To promote behavior change in line with creating AI systems that abide by these principles and are representative of human values, we argue for a need to understand, and subsequently leverage, the values that underlie decisions made by individuals involved in crafting and deploying these ...
We analysed what specific terms are used to refer to RRGS; and what are the other themes linked to it, in order to determine whether the references convey prosocial or antisocial references, regarding sexual health recommendations. The findings of the study demonstrate RRGS are intricately woven ...
I outline my general theory of basic values and the implications of this theory for the full range of prosocial behaviors. I first discuss the nature and content of the basic values that both motivate and inhibit prosocial behavior. I then explain the structure of congruent and conflicting ...