According toMicrosoft’scustomer service report, over 90% of customers see customer service as an important factor that affects their brand choice and loyalty. The same study also shows that over-third customers are willing to terminate the relationship with a brand due to poor service. That’ss...
Complaints result due to the gaps between what a business promises to deliver and what the customers actually get.Most businesses use a ticketing system to track complaints centrally. You can watch this short video to learn how to create and use a ticketing system for your customer support team...
Weevils are annoying insects that might enter your home via your groceries or a breach in the door. However, one point that must be addressed is if they are physically dangerous. The answer is no. They only eat grains, seeds, plants, etc. They do not have a parasitic connection or bite...
A complete guide to the benefits of an all-remote company Adopting a self-service and self-learning mentality All-Remote and Remote-First Jobs and Remote Work Communities All-Remote Benefits vs. Hybrid-Remote Benefits Checklist All-Remote Compensation All-Remote Hiring All-Remote Learning ...
Content gaps: What’s missing in your content? Are there topics you haven’t addressed yet? Target markets you haven’t spoken to? Being able to look at everything at once can help you find the gaps and fill them in. Schema markup: Does your content use schema markup? If so, is ...
management, or simply employees using easy-to-crack, common passwords (123456, password, qwerty, etc.), there’s a real need for organizations to understand the most common methods passwords are compromised, and how to sufficiently prevent or mitigate credential-based gaps in your security estate...
Start by identifying a gap or a specific need within your industry that can be addressed with a tool. Maybe you can simplify a complex calculation. Perhaps you can automate a tedious process. Or you can help someone visualize complex data. ...
For governments, one obstacle will be confronting geopolitical challenges. Some bad actors will continue efforts to game a system where the regulatory map has gaps and where some nations benefit by turning a blind eye to wayward fisheries. Better data and analytics capabilities should move the ...
Good customer service creates a feedback loop that improves processes and products. You need a way to monitor common issues that should be addressed at a company level, such as correcting an ongoing problem in your shipping process or identifying a recurring product defect. You also need to gen...
If you prefer a more personal approach, you can cancel your Progressive Auto Insurance policy over the phone. Follow these steps to cancel your policy via phone: Locate the customer service helpline: Find the customer service phone number for Progressive Auto Insurance. This can typically be foun...