delivery and return solutions. Frequent shippers can open a DHL account for better rates, monthly billing and extended access to DHL Express services.
Customer Relationship Management specialistsZendesk, reported that 62% of B2B and 42% of B2C customers returned to purchase again after a good customer service experience. This demonstrates that a well-planned approach to customer care can boost your business’s reputation a...
Effective packaging is just the first step in ensuring a successful international shipment. Unexpected delays or unforeseen costs can quickly sour the customer experience. DHL Express understands the intricacies of international trade and offers tools to streamline the process. DHL’s...
Parcels can travel many thousands of miles through DHL's sophisticated global network to reach their destinations. DHL does everything we can to ensure packages are always delivered on time and in great condition. Packing your parcels with proper materials and care help ensure your shipments arrive...
Fortunately, if you know where to look, shipping solutions for small businesses can be quite cost-effective. They can help you deliver on time and grow your brand with top-notch customer service. But how do you know who has the best service and postage rates?
DHL Delivery Exceptions How to Handle a Delivery Exception 1. Keep Track of Order Statuses 2. Notify Customers 3. Contact the Carrier 4. Issue Refunds Conclusion Back to top Cha-Ching. You made a sale! Now it’s time to ship the order to the customer. You take the necessary steps: pri...
Customers can use a web-based form to submit inquiries or contact customer care via email or telephone; they also offer a live chat feature on their website where you can get prompt answers directly from a representative. This kind of support system makes it much easier for customers to get...
Customer Experience Fashion Brand Storytelling Examples to Inspire You Mar 24, 2023 Growth strategies SEO Product Descriptions: 7 Tips To Optimize Your Product Pages Powering commerce at scale Speak with our team on how to bring Shopify into your tech stack. ...
So we found an API and we were able to connect with, to integrate with FedEx, DHL, and UPS. So we made our own stamp here. And so, like, instead of spending like 4 hours creating shipping labels we can like 1 hour 15 minutes. But it was not ... still not so good. We ...
DHL Express has the expertise to guide you through every step. They know how to handle dangerous goods safely and ensure that your battery shipments are fully compliant, no matter where they're headed. Depending on what you're shipping and where it’s going, DHL Express can walk you ...