Joe Gebbia, the co-founder of Airbnb, bet his whole company on the belief that people can trust each other enough to stay in one another's homes. How did he overcome the stranger-danger bias? Through good design. Now, 123 million hosted nights (and count
1. Title: How Airbnb designs for trust 2. Speaker: Joe Gebbia 3. Duration: 15:51 4. Preference: ★★★ 5. Quotation: Luck and time aside, I've learned that you can take the components of trust, and you can design for that. Design can overcome our most deeply rooted stranger-danger...