A hotel receptionist needs to have a solid understanding of different room rates and reservation systems to effectively assist guests in selecting the appropriate room type, providing accurate pricing information, and ensuring smooth reservation processes. Example Answer: I have extensive knowledge of vari...
Nice try! Review your answers. Follow-Up Activity Imagine that you are traveling abroad for summer vacation, and you have three cities in mind: Paris, New York City, and Tokyo. Use different resources to find more information about the cities. Then, compare the accommodations based on price...
Band Score for 27 Correct Answers in IELTS Listening Exam Nehasri Ravishenbagam Our Offices Bengaluru Gurgaon City Scape Gurgaon BPTP Kolkata Chennai Hyderabad Mumbai Bengaluru 2nd Floor, Building 208 Hustlehub Tech Park Building, Somasundarapalya Main Rd, adjacent 27th Main Road, ITI Layout, Sector...
Nice try! Review your answers. Post-Listening Exercise Summarize the problems that the guest encountered on his visit to the hotel in the conversation. Was each problem resolved to his satisfaction? What would you have done if you had been in his shoes? Discuss your feelings. Online Investiga...
Awesome site – thanks for all the information provided. One thing I wonder and couldn‘t find an answer to: When staying at a Club Level, do you tip cast members at the lounge? If so: Individually or one amount for the whole team? At the beginning or at the end of your stay or ...
I'm disgusted with my stay and I'm making you aware of it but at no time were you listening to me.I will share this experience on all social networks.And for your information I have discussed this with other customers who were just as disgusted as I was wit...
, if decide to visit us again or if we can help you with your reservation, if so, I kindly ask you to contact me with the aim of deal personally your reservation with us, as a commitment with your satisfaction, in order to supply the experience deserved and the proper ...
Ultimately, question three can help you improve your staff’s performance and ensure that they provide the best possible service to your guests. By listening to your guests and acting on their feedback, you can create a hotel experience that exceeds their expectations. This will leave them wanti...
Active listening is key here, not just to the answers provided, but also to how guests express themselves — the words and tone they use to describe their experiences can be revealing and offer additional insights. 5. Making sense of the data Once you’ve gathered a wealth of i...
This prohibits(阻止) students from getting the answers off of a neighbor's test, but students still have the option of using other cheating tactics. There may be a million ways to cheat and get away with it, but there are few times, if any, that it is justified. Cheating never has to...