and I am reminded of how kind people can be when we take the time to communicate, listen and ask for what we need. They are willing to do what is asked for, as long as we are respectful and kind in return. We still have a few more years at UNH and loo...
Assesses the perceptions of service quality in China's hotel industry, from the perspective of both international tourists and hotel managers. A questionna... Tsang,Qu,Nelson - 《International Journal of Contemporary Hospitality Management》 被引量: 243发表: 2000年 Conceptualizing the selves of touri...