15. Juan Trippe – known primarily as an airline executive, this Pan Am innovator partnered travel with both hotels and air travel 16. Kemmons Wilson – a construction builder, Wilson used his personal family travel challenges to create a family friendly hotel that grew to one of the world’...
It is also important to be a good team builder. You need to win the confidence of the staff; many of whom are low paid. You must keep the staff motivated and make sure that they understand the need for high standards. You need good communication skills. You need IT skills for ...