It’s not every day that you receive an unexpected “thank you” from your trusted plumber, or local gym. Set yourself apart from the competition by acknowledging your best customers. Try to segment your list and target key groups like high profit clients, new acquisitions, or even customers ...
“I’ve encouraged team members to select some of their favorite frequent flyer customers and send them thank you notes over the holiday season,” sharedEd Yealu, former Customer Support Manager at HubSpot. “Thanking them for their engagement, support, and loyalty to the product is a good a...
Holiday messages allow you to create long-lasting relationships. This is necessary to improve customer retention and build trust. In times when everything seems too complicated, make simple gestures. Your holiday email message is an excellent reason to contact customers. If they’ve chosen your ...
If you’re like most businesses, you strive to provide acustomer experience(CX) so good it could warm even the Grinch’s heart. But as you invest in CX tools and improve internal processes, you could be overlooking a simple way to strengthen relationships with your customers: sending personal...
Not sure what to say in your business holiday card? We made it easy for you. Here are some thoughtful messages for customers and employees. These messages are broad enough to fit a number of diverse holidays! Just pick the one that speaks to you and add your own twist or customize it ...
Segment and automate:Create thank you emails that match your customers’ preferences, behavior, and purchase history. Optimize yourholiday email templatesto ensure you’re providing maximum value to each segment. Surprise and delight:Add a little extra to your thank you messages. Exclusive discounts ...
Beyond the Christmas theme, emails sent at this time of year will often include factors like offers and discounts, gifting guides, Christmas-related graphics and images, festive messages, and year-end reviews. Just choose content relevant to your business and customers. Don’t forget about deliv...
While there are many ways you can impress your customers, nothing beats a stunning holiday newsletter. To help your holiday emails stand out in the crowd (and the inbox!) better, we’ve gathered 11 inspiring holiday email campaign ideas, along with examples and explanations on what makes them...
Customer testimonials:Share heartfelt messages from happy customers to add authenticity and trust to your seasonal promotions. 8Festive email campaigns With every retailer trying to draw attention to their sales and seasonal offerings, you must be strategic with your email campaigns. ...
4. Always add value for your customers If running a promotion doesn’t fit your business, you can still do something special for your customers by sending a thank you email or offering something of value. Learn more:Add Holiday Value Without Offering a Discount ...