I have been lied to, time and time again, saying my refund will arrive soon... Months later still waiting! This is each time, If I finally manage to speak to someone. The app, is not fit for purpose either. This is not good enough HMRC. People need their owed money back, waiting...
This loses the important right of the taxpayer to be directly and exclusively represented as was included in the previous Charter as, 'we'll respect your wish to have someone else deal with us on your behalf, such as an accountant or a relative.' Individuals and businesses often require ...