As its name suggests, this helpline is intended for the sole use of agents with queries about debt management and banking - and you can use it to get a priority service. The telephone number is:0300 200 3887 Opening times are 8am to 8pm Monday to Friday. ...
To help HMRC maintain the service, agents are requested to spread calls throughout the day rather than phoning as soon as the helpline opens. In addition to this trial, HMRC is also reminding agents of the following digital services: progress chasing – the 'Where's My Reply?' tool...
HMRC owe me quite a large rebate, which they agree they owe me, but I have been trying for 4 months to get it back after their first cheque was sent to an incomplete address and then cancelled. 4 agents have given me completely different stories, and I waited in all day today (2 ...