全球服务标准 提供全球一致的服务 Global Service Standards Delivering Consistency Worldwide 服务标准:总则 宗旨:在接触所有客人时提供具有一贯标准的高水准服务。 1. 酒店的雇员必须对其相应的部门了如指掌,并且了解酒店的 一般设施、服务和功能。 2. 被问到酒店周围的方向时,应当陪同客人走几步,并提议陪 伴他们前...
Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Outlet Manager is concerned with the strategic management of the Restaurant, in line with prescribed Hilton policies and procedures. What will I be doing? As ...
The Outlet Manager is concerned with the strategic management of the Restaurant, in line with prescribed Hilton policies and procedures. What will I be doing? As the Outlet Manager, you will be responsible for performing the following tasks to the highest standards: Maintain a high customer serv...