由第四段第二句 “The store loses the customer, but the shopper must also find a replacement” 可知,这样一来,商店会流失顾客,而顾客也需要找到别的商店来替代(replacement)原来的这家商店。因此可推断,Paula 的意思是:顾客不向商店经理投诉,转而向身边亲友抱怨,不仅会给商店造成损失,也会给自己造成一定的...
High-quality customer service is told by many,but actually keeping customers happy is easier said than done. Shoppers seldom complain to the manager or owner of retail (零售) store,but instead will alarm their friends,relatives,co-workers,strangers and anyone who will listen.Store managers are ...
Ensure high levels of customer service and satisfaction. Customer service Achieving customer satisfaction is vital for any business and wider service organizations. And good customer service can lead to customer retention, loyalty and competitive edge. We have a range of products and services to help...
Service quality, customer satisfaction, and customer value A… 热度: AN INVESTIGATION OF SERVICE QUALITY AND CUSTOMER SATISFACTION 热度: Impact of Service Quality on Customer Satisfaction in Hotel… 热度: Module22–1 Members:欧阳艳素何泳妍李苑瑜陆蕙韦丹娜陈映雪 ...
Today's electric utilities are confronted with a myriad of challenges that include increased numbers of aging equipment, high operation and maintenance costs, and coping with growing uncertainties. For management of critical utility assets and maintenance planning, all these issues should be addressed ...
High-quality customer service is preached(宣扬)by many, but actually keeping customers happy is easier said than done. Shoppers seldom complain to the manager or owner of a retail store(零售店), but instead will warn their friends, relatives, co-workers, strangers and anyone who will listen....
【题目】High-quality customer servic e is preached(宣扬) by m any ,but actually keeping customers happy is easier s ai d than done. Shoppers seldom complain to th e man ager or owner of a store, but inst e a d will alert their friends, relatives, co-workers, strangers-an d anyon ...
High-quality customer service is preached(宣扬)by many, but actually keeping customers happy is easier said than done. Shoppers seldom complain to the manager or owner of a retail store(零售店),but instead will warn their friends,relatives,co-workers,strangers and anyone who will listen. ...
High-quality customer service is preached (宣扬) by many, but actually keeping customers happy is easier said than done. Shoppers seldom complain to the manager or owner of a retail store, but instead will alert their friends, relatives, co-workers, strangers—and anyone who will listen. ...
阅读理解. High-quality customer service is preachedby many, but actually keeping customers happy is easier said than done. Shoppers seldom complain to the manager or owner of a retail store, but instead will warn their friends, relatives, co-workers, s