I rented car in Gold service. They double rented my car to someone else so when I arrived someone else’s name was on sign in my space number given to me in confirmation email on sign and no car for me. I had to wait 40 minutes for a car. Then day before I was to return car...
I picked up the car. It was filthy. It had numerous scratches items broken inside the car. I am totally disappointment in Hertz. Tthe gentleman that was helping me at the counter was most helpful. However, you can't say the same about the manager. Since I had no other options to ta...
A seamless and straight forward booking process:Members have access to dedicated reservation and customer service agents. Receive vehicle updates and select upgrades on your phone with Carfirmation™, or choose a car you like better on the spot with Hertz Gold Choice®. Get to your car - a...
Before the bankruptcy, I had no problem as a Gold Member getting a US based representative on the phone. They were always polite and helpful. Hertz is a joke if you have any kind of issue that doesn't fit into their phone tree. ...
Hertz Gold Plus Rewards The Hertz rewards program is called Hertz Gold Plus Rewards. It is free to join and allows you to skip the counter at some locations, choose your car and drive away. When you return the car, you can just drop your keys. There are three levels, Gold, Five ...
The Incident Report can be given to You by our staff at the Rental Counter, or it is accessible online refer to Annexure 3 (Damage Policy) Calculation of loss of rental income • Loss of rental income will be calculated by multiplying the number of days the Vehicle is unavailable to ...
A seamless and straight forward booking process:Members have access to dedicated reservation and customer service agents. Receive vehicle updates and select upgrades on your phone with Carfirmation™, or choose a car you like better on the spot with Hertz Gold Choice®. ...