I needed to change an electric car to a hybrid one. Sandra was so bad that I had to cancel my reservation and go to Enterprise Rent a Car. I will never go back to Hertz. S 10.0 Wonderful Stephanie, Feb 2025 The staff was friendly and helpful. The pickup and return was easy and ...
as if I am a travel agent. This has occurred every single time I have tried. I have absolutely no way to either modify or cancel my reservation, and when I am not there at my current pickup time, I will forfeit the entire cost of the car for my trip, which will double my rental...