Looking for a help desk ticketing system? You've found the best one. Your ticket to customer happiness is here. Zoho Desk helps uncomplicate this process, every step of the way—for customers, agents, and manag
Contact BOSS Solutions for powerful Help Desk ticketing software, IT Service Management, and 811 One Call ticket management software
Straightforward ticket prioritization Shared ticket ownership SLA monitoring Parent-child ticketing Perfect for: Mid-sized businesses seeking an affordable ticketing system that’s highly integrable with email platforms Pros: Automated ticket assignments, security updates, and chatbots help expedite repetitive ...
X2CRM’s modest implementation fee starts from $65/user/month. ERPNext This open source, SaaS help desk will help you elevate your customer support process. It offers better ticket management, workflow automation, detailed reporting, and more. You will be able to get actionable insights in real...
The system was intuitive, and there were plenty of mock contacts for which you could create tickets. Key Features Ticket management: Track and manage all your support tickets in one place. Knowledge base: Create self-service resources for customers to ...
Ticket tracking is made easy with ManageEngine’s Service Desk Plus ITIL-based features. This tool puts control back into the hands of IT departments throughautomated workflows that streamline planning, approval, and implementation processes. The software also makes it easy to stay ahead of problems...
The system was intuitive, and there were plenty of mock contacts for which you could create tickets. Key Features Ticket management: Track and manage all your support tickets in one place. Knowledge base: Create self-service resources for customers to answer common questions independently. Email ...
Implementation of ((OTRS)) Community Edition ticket system that automates customer service, IT, HR, accounting and other processes. Used by IBM, Lufthansa and Phillips. All tickets available via a web browser Compliance with ITIL best practices and your company’s business processes ...
A feature rich support ticket system Categories Classify your various business units into categories and efficiently organize incoming requests based on type. Requests to a category can be submitted via email, web or both according to your help desk requirements. For greater productivity, help desk ...
Submit a help desk ticket. Global customer support is available 24/7 via web, email, or phone. opens in new tab Platform Status We’re committed to customer success and transparency. Visit SnapLogic’s status site for real-time visibility into system performance and availability. opens in new...