All reviews Chat feature Client emails Customer service Customer support Email support Features Helpscout Reports Response times Team Team members Tickets Ticket system User experience User interface Sort By: G2 Sort Help Scout Pros and Cons
Overall, the helpscout app is really useful. It’s great for on the go replying to customers and helping your support team navigate the waters of customer service. It’s light and gets the job done. Does it lack features compared to desktop, yes. So I wouldn’t rely on this as your...
Reviews Pricing Features Comment on Review Comment Do not show my name and LinkedIn® picture on this Comment CancelDone Top Rated Helpmonks Alternatives Front (2,201) 4.7 out of 5 Help Scout (406) 4.4 out of 5 HubSpot Service Hub (2,459) 4.4 out of 5 See all Helpmonks Alternatives...
Reviews and Feedbackfrom awesome people We're proud of our ever growing★★★ ratings. I love tools that allow me to make complex things simple. Support is simple with Help Scout and now, with Help Scout Desk, I have an actual portal that customers can go to review their ticket history...
10. HelpScout Help Scout is a customer support management platform that provides tools for email, live chat, and self-service. For internal teams, it includes features for collaboration, organization, automation, and more. Key features Ability to designate assignments for specific individuals or team...
Our analysts compare Freshdesk against TeamSupport based on a 400+ point analysis, reviews & crowdsourced data from our software selection platform.
Enables organizations to efficiently handle customer calls, route them to the appropriate agents, monitor call performance, and ensure timely and effective customer support. 94 50 Show More Strengths The best features of Freshdesk and LiveChat as judged by user reviews and analyst validation. ...
Other features of Help Scout’s help desk include a help center, live chat and messaging software, automation, custom workflows, pre-built reporting dashboards, and collaboration tools. Help Scout also offers integration options in their app marketplace. ...
2.Help Scout Help Scout is a customer support platform that offers a shared inbox, help center, and live chat software to assist in efficiently managing all customer communications. Key features Automated workflows Easily ‘@’ team members ...
Ratings: 4.4/5 ⭐️ (390+ reviews) This SaaS help desk software offers robust APIs and a variety of SaaS integrations which makes it flexible and scalable. Help Scout also provides great customization options so you can create the look and feel of your system the way you want. Moreover...