Manage and resolve IT support tickets faster with Help Desk Essentials Pack, a two-in-one combination of Web Help Desk and Dameware Remote Support.
Help Desk Essentials Pack Save time, money, and resources by automating and simplifying help desk and IT support tasks Why Bundle? Simplify IT Service Management The integration of Web Help Desk™ and Dameware® Remote Support enables you to simplify ITSM from ticket request to resolution....
What is remote help desk software? Remote help desk software enables IT support teams to assist users by remotely accessing and troubleshooting their devices. This software allows technicians to resolve issues without being physically present, leading to faster resolution times and increased efficiency. ...
Complete Help Desk Solutions and Learn More ACCESS TO CERTIFIED TECH ADVISORS All of our advisors are certified professionals who focus exclusively on understanding and solving end-user issues and providing an exceptional end-user experience.
Splashtop SOS integrates with leading PSA ticketing and ITSM solutions, includingFreshservice,Freshdesk,Zendesk,Spiceworks Help Desk,Jira, andMicrosoft Teams. Improve issue resolution time by launching a remote support session within your support ticket. ...
power of help desk integration withDameware Remote Supportand remote control software. With a click of a button from IT tickets or the IT asset inventory in theWeb Help Desksoftware, you can now launch a Dameware remote session and provide remote assistance to end-users wherever they are ...
24/7 remote access anywhere Access files and applications HelpDesks, Call Centers: Support Center Help Desk Getting crushed by your customer support load and need help FAST? Our powerful, yet simple helpdesk ticket system with remote access will lower your costs, while increasing your support team...
Help Desk Remote Triage The more businesses rely on automation, the more efficient they become. However, as productivity increases, the consequences of downtime also increases dramatically. When a problem occurs that is disruptive to business continuity, the pressure to resolve the issue becomes ...
Training Meeting management The schedule of these offerings can include Single session (emergency or scheduled) Multiple instances Collaborative sessions Telecom/videocon Shared session/remote-session takeover Call-in Help Desk Block of time Block of instances Daily/weekly/monthly/yearlyTheme...
Systems Engineering Remote Support Session Please enter your 9-digit pin: If you need support, please call 888.624.6737.