software, or hardware. The help desk addresses a wide range of problems, from password resets to software installation and system troubleshooting. With Splashtop’s remote access capabilities, IT help desks can efficiently diagnose and resolve issues remotely, reducing downtime and improving user satisf...
It is designed to satisfy the needs of small as well as big companies. As it supports live chat and help desk, it is able to manage client requests or communication across multiple channels. It is an overall full suite of tools. Features: It has a good integration process and supports ti...
https://www.manageengine.com/products/service-desk/get-quote.html 4. Freshdesk Freshdesk was designed to make the help desk process easy and efficient. This award winning cloud-hosted help desk solution is praised for being one of the best in it’s class. With Freshdesk you can streamline yo...
Get unlimited access to cloud-based remote access, web conference, remote support, or help desk service for a dollar a day.
Multiple active sessions: Need two admins to look at one tough problem? MRC allows multiple users to connect to the same remote session, and adds permission controls to restrict access if needed. It adds other tools at your fingertips – Ping, traceroute, and others. ...
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5.Zendesk– Best enterprise help desk software Zendesk's multichannel support solution includes features like a shared inbox and knowledge base tools. For those who provide their customers and clients with phone support, you can buy a number right in the tool without having to independently seek ...
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Find the top Help Desk software of 2025 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs.
Manage and resolve IT support tickets faster with Help Desk Essentials Pack, a two-in-one combination of Web Help Desk and Dameware Remote Support.