Although it's pricey, HappyFox is one of the most comprehensive customer-facing help desk solutions on the market, and it's also suitable for many IT help desk functions. It's highly customizable, and features deep integrations with communications tools like Slack, making it easy to enter tick...
But as the years went on, the availability of cloud solutions and advancements in technology enabled both categories to take on new forms. Both built technology around “ticketing” and as such, the categories merged somewhat. Help desk software is considered the overarching category andcustomer sup...
Our help desk software for education unites support requests into a single, intuitive interface - regardless of whether it's over email, phone, live chat, or social media. With Deskpro, you can effortlessly create the ultimate help desk for staff and students alike. ...
Deskpro: Your omnichannel help desk solution for efficient customer support, ticket management, and support collaboration.
IT Service desk solution Back to Products Helpdesk software specifically designed for IT support services. Includes all the features of sitehelpdesk for service requests and incident management plus the practical application of other ITIL service management recommended features without slowing your service...
How to choose the best free help desk software? Before making a decision for one of these helpdesk solutions, you must make a complete analysis of the scenario your business is right now. First, you need to list all the support team’s needs, expectations and take into consideration how th...
Find the top Help Desk software of 2025 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs.
Other help desk solutions Zendesk is a tiered help desk software, which makes it suitable for small or enterprise businesses alike. They were the best software to meet the needs of AdRoll, but another vendor may be best for your company’s unique requirements. ...
Explore a selection of the best help desk software on the market. Choose the ideal help desk software for your website and raise your customer service to the moon.
What is help desk software used for? Help desk software may be primarily used to resolve customer queries, but it is valuable for more than that. Today, many help desk solutions are about more than troubleshooting. They can add genuine value. The data collection and analytics capabilities of...