ChatBotAI bot platform HelpDeskSupport ticket system KnowledgeBaseHelp center for website Categories AI-PoweredNew & NoteworthyStaff Top PicksStarter PackSelf Setup All apps Help DeskKeep communication in one place by integrating LiveChat with your favorite help desk software. ...
If you're using Help Desk in the Redwood experience, you can implement the Help Desk Assistant chatbot to streamline knowledge searches and new help desk requests. You can also update and close requests from the chat window. Here are the steps to enable the Help Desk Assistant chatbot. Naviga...
Zia, Zoho's AI assistant for business, now helps organizations bridge the gap between end users and the IT service desk. As a potential first point of contact, Zia reduces service desk teams response time and helps significantly increase end-user satisfa
We're living in the 2020s—while live chat may have been a "premium" feature several years ago, it's a must-have to be considered a great customer service app now. Automation features. There are several ways help desk software can integrate automation. On the simplest end, we have ...
Let's chat Use Cases Directory IT Help Desk Bot IT Help Desk Bot By Workato Supercharge your helpdesk with self-service knowledge articles & service requests powered by intelligent bots Organizations are enabling business and IT teams to build more automations faster with Workato's low-code/no-...
Chapter 6–Using ChatGPT for Customer Service Chapter 7–4 Diverse AI Chatbot Examples for Great Customer Service Chapter 8–Using AI for Email Writing: The 9 Best Tools Chapter 9–How AI Can Boost Help Desk Productivity (+ 7 Tools to Try) ...
Help desk software creates better experiences for your customers and your employees. Learn how to pick the right tool for your business.
We've also highlighted the best live chat software. The best help desk software of 2025 in full: Why you can trust TechRadar We spend hours testing every product or service we review, so you can be sure you’re buying the best. Find out more about how we test. Best help desk software...
Help desk software can improve customer and employee communication. Read about the options in our guide.
chat, web forms, and other communication into tickets. keep them all organized in an all-in-one helpdesk software. sign up free all help desk features > email capturing & responding capture tickets and discussions by email. automatically capture and thread responses. get notified of new com...