The private sector plays a significant role by contributing 4.3% of GDP and 80% share of healthcare provision. However, there is deficit with respect to access, affordability, efficiency, quality and effectiveness, in spite of the high spending on overall private and public health.N. Ratna ...
physical environment qualityThe purpose of this article is to evaluate service quality and service performance relationship in the health-care sector using respective developed multidimensional scales. Data were collected from 400 inpatient respondents, using stratified sampling method from five departments, ...
In the health sector the importance of health services and their relation with human life, quality assurance and quality promotion have increasingly caught the attention of tax payers having increasing expectations from hospitals and other health providing organizations. Because of the importance of healt...
Discusses the rationale of applying relationship marketing and service quality concepts within the primary health care sector. The use of relational strategies in general practice, by modelling the relationships between practitioners and patients from a marketing perspective, could potentially lead to sustain...
Health SectorService QualityServiceIn Mexico over time, economic crisis has worsened the health sector, where those most affected are the lower class, so that people with disease do not have access to private health services, given the high cost that this represents, just as people who are not...
One of the more recent methods of quality improvement which has been introduced into healthcare organizations is Six Sigma. Six Sigma is "a rigorous set of processes and techniques to measure, improve, and control the quality of care and service based on what is important to the customer. ...
Particularly in the last thirty years, we have seen that management and economics are essential disciplines in the training and development of Health Sector professionals.This includes research and development, organisational aspects of health service, measurements of quality, cost / efficiency...
The purpose of this study was to explore the dimensions of service quality in fitness clubs in China and examine their impact on customer satisfaction. In ... KK Xu,KK Chen,E Kim,... - 《Ijerph》 被引量: 0发表: 2021年 Customers Value Seeking Practices in Public Sector Health and Fitnes...
A policy concern arises whenever a provider recommends a service that violates the agency relationship or whenever an ineffective service is provided. The consequences of supplier-induced demand for welfare analysis in the health sector are two-fold. Normative analyses are valid only if the positive ...
Reports on the warning by the Healthcare Leadership Council (HLC) regarding the revolution in the quality of health care. Who was named responsible for health care; Comments from Pamela G. Bailey, president of...