HRMTradeunionThis study investigates grievance management in India, drawing on data from a survey of 186 managers from companies operating in several different sectors. It examines the changing processes and the role of key institutional actors in the grievance management system. This study reveals ...
Employee grievance refers to the dissatisfaction of employees with what they expect from the company and its management and what they receive. A company or employer is expected to provide an employee with a safe working environment, realistic job preview
use grievance data to determine whether grievants or their supervisors suffer management reprisals, assess supervisors' dominant orientation toward employees, determine employee perceptions of grievance procedure fairness, and monitor the effects of work force composition and supervisor selection on grievance ...
This study contributes empirical evidence to the field of HRM, highlighting the substantiated impact of grievance handling on employee satisfaction.Priyanka R. NaagarShabnam SaxenaInternational Journal of Indian Culture and Business Management