I can't tell you about customer service - because I've NEVER needed it. Doesn't that just say it all? Pros: Lots of great features, but especially being able to manage where and how phone numbers are forwarded - while the customer-facing experience remains seamless. Cons: It's tough ...
many customers prefer to call businesses rather than wait for email or contact form responses. It’s a smart move to offer a professional phone service that leaves your customer feeling cared about and appreciated. That’s precisely why
VoIP phone service enhances a business’s credibility and makes communications more efficient. Whenever anyone calls a business, one of the first things they will hear is an automated system asking them to press 1 for billing and so on. This will make them think that the company is bigger th...
The agent on the phone was kind, and quick with a resolution. Very happy overall with all account interactions. Date of experience: November 13, 2024 Useful1Share MT Michelle T 1 review US Nov 10, 2024 Invited Amazing customer service! Every interaction I’ve had with Grasshopper Bank ...
A virtual phone system requires none of the phone equipment or desk phones needed for traditional systems. The Grasshopper virtual service works with existing mobile and home phones. The system’s automated attendant answers phone calls from customers and clients and routes them to the designated emp...
Grasshopperis also a reliable VoIP service provider that is able to seamlessly replace your traditional phone lines with upgraded cloud-based solutions. Similarly to Nextiva, Grasshopper has a range of features that smaller businesses may benefit more from, compared to larger ones. ...
Google Voiceis probably the closest Grasshopper alternative. Google Voice is even cheaper, but doesn’t have customer support, doesn’t offer toll-free or vanity numbers, only lets you have one phone number, and doesn’t let you set up greetings or business hours. It’s really more for per...
Customer Support Grasshopper Grasshopper offers support in the form of tickets, live chat, email, and a phone number. As a result, you’re provided with several ways to get in contact with the VoIP service if you need assistance. Dialpad ...
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Another benefit of Grasshopper is there are no long-term contracts. Call quality is rated by experts as among the best in the business. For customer service, Grasshopper provides both a 24/7 toll-free number and access via a virtual help desk. Because there are relatively few moving pieces ...