More Avenues for Feedback: Passengers and drivers have always been able to provide feedback via a range of channels be it in-app or through Grab’s customer service hotline and local support centres. With ISO certification, Grab has introduced a Customer Satisfaction Survey for corporate...
More Avenues for Feedback: Passengers and drivers have always been able to provide feedback via a range of channels be it in-app or through Grab’s customer service hotline and local support centres. With the ISO certification, Grab has introduced a Customer Satisfaction Survey for corporate co...
Before learning how to make an app like Grab or even figuring out the cost of building an app like Grab, you need to understand the digital app solution. The Grab app consists of: App for Clients– where anyone can conveniently order a ride. ...
MelroseSingapore,06/03/2024 They will charge more than the amount quoted. Unfortunately, somehow you are misguiding the customer through the app and never even prompt the amount supposed to be paid for this service. I believe your system configured to automatically cancel the first driver response...
Singapore,Singapore138498 Singapore Phone: +659 684 1256 Contact Grab Customer Service How satisfied are the customers? Check customer satisfaction score and preferences. Find out what customers truly think and feel about the company, product, or service. ...
MelroseSingapore,06/03/2024 They will charge more than the amount quoted. Unfortunately, somehow you are misguiding the customer through the app and never even prompt the amount supposed to be paid for this service. I believe your system configured to automatically cancel the first driver response...
the beta launch of GrabRewards aims to thank passengers for their continuous support and make Grab rides even more rewarding for everyone, everywhere. GrabRewards is available from this week for selected passengers in Indonesia, Malaysia, Singapore, the Philippines, Thailand and Vietnam and will con...
Customer service and emergency hotline: Both passengers and drivers can contact the24-7 hotlineand exclusively for drivers, and use thePDRM buttonthat connects them to the nearest police department in case of emergencies. Share-My-Ride:Passengers can share their ride with their friends and family...
MelroseSingapore , 06/03/2024 They will charge more than the amount quoted. Unfortunately, somehow you are misguiding the customer through the app and never even prompt the amount supposed to be paid for this service. I believe your system configured to automatically cancel the first driver ...
MelroseSingapore , 06/03/2024 They will charge more than the amount quoted. Unfortunately, somehow you are misguiding the customer through the app and never even prompt the amount supposed to be paid for this service. I believe your system configured to automatically cancel the first driver ...