DVLA website awful. Wouldn’t use if I had no choice. Changed my address on my V5, was not received. I contacted them 5 weeks after (you know how the Royal Mail can be), was told I had to pay £25 for a replacement. The website states this only applies if contacting them AF...
Really bad, they pay you monthly not weekly as before so that's a loss of a month's payment per year. Any bonus you get from your workplace to buy your kids Christmas presents gets taken off you the following month. Go to the dentist or get a prescription they fine you 100 pounds ...
I made a payment of £10 to the account and 2months later received another letter for a fine of £107.50 as I had not used the penalty charge reference to pay the fine. My understanding was I needed to pay the balance to avoid the fine, which is what I did and the letter had ...