Number— View Only A sequence of digits used to dial your phone system. Caller ID— View Only The name portion of the caller ID. Note: To change the caller ID, you will need to contact customer support. Block Caller ID— Optional Displays the caller ID as private, restricted, or anonymo...
GoTo Customer Engagement - September 5, 2023 Admins now have the ability to enable and view Customer Engagement user licenses, assign user roles, assign the phone number used for sending campaigns and the shared inbox, and enable Message Assistant all from theirGoTo Admin portal.Learn more!
3. Number one for customer support GoTo has a vastsupport siteto answer any questions from get started guides to app integrations and everything in between. GoTo Connect is easy, every user will seem like a pro — but if anything does arise, a 24/7 support line is available.A customer ...
Support Join Meeting Webinar Training Resolve join.me Host GoTo Connect GoTo Meeting GoTo Webinar GoTo Training Sign In Download Center Discover a trusted suite of secure applications that won’t let you down. Whether desktop, mobile or something in-between, you'll find all of...
GoToConnect offers customer support for every area of its phone system. Businesses can get help with onboarding, phone support and network readiness, among other things. Contacting the company proved fruitful in determining how well they are willing to resolve client issues. ...
Getting started with GoTo Connect is easy! With our intuitive interface and visual dial plan editor, you can quickly create and customize your phone system, no IT experience needed. Exact time to deployment is different for everyone, and depends on how many seats you have, how many numbers yo...
GoToSupport still saving time and effort! Rating: 9 out of 10 May 30, 2024 IncentivizedVetted ReviewVerified User We use GoTo Connect primarily for customer support. It easily cuts a PC or Mac support call down by 75% of calls without using support. We have used it to access remote compu...
“I have no complaints about the app itself, but GoTo’s customer support can be improved. There have been a couple of times when I had to wait long on the line.” Victoria J., Customer Service Representative - 2021 Strong communication “I like GoTo because it’s so easy to communi...
During our testing, which was conducted in the United States, we could access customer service only through email or an online ticketing system. The company responds to emails within 24 hours but falls short of GoTo Connect alternatives, many of which provide live chat and phone support. We ...
It’s not uncommon for new updates and feature releases to break existing features or introduce new bugs. Over time, they’re smoothed out but it can be a frustrating experience when things randomly stop working or suddenly work in a different way. To make matters worse, customer service is...