Building Goodwill © The McGraw−Hill Companies, 2008 78 Part 1 The Building Blocks of Effective Messages Exercising Empathy for Employees and Customers Although the concept of happy employees leading to happy customers is not new, it is experiencing a resurgence in many different industries. ...
They do not give back like they like to be perceived, They pay the federal minimum wage. When you are selling used t-shirts for $10 and up, how can you actually price that when new clothes can be cheaper. They have a contract with Target, then price their crap higher than Target ...