We've had some questions come through to the Exchange Server and Office 365 teams regarding which...Date: 11/26/2012Virus Buster Engine is being retiredI thought this article, The Virus Buster engine used in Forefront Protection, Forefront Server and......
Feedback is much more than customers answering your questions. Customer feedback is an ongoing dialogue between a business and its customers, and is often thought of as a “loop.” Good customer feedback practice commonly follows the ACAF model — ask, categorize, act, follow up. Businesses a...
Good customer service starts with really listening to the customer. Don't just wait for your turn to talk — focus on what they're saying, ask follow-up questions if needed, and show them you understand their problem. For example, if a customer is upset about a delayed order, say someth...
In crucial areas like customer support, you need more than just a yes/no answer from your respondents, and open-ended questions add that depth to the feedback you collect.Example: “How is your experience of using our products?”2. Close-ended Questions...
How to answer: “Why are you leaving your current job?" Do you want to hear you’re hired? Then start practicing with expert interview coaches now. Get access to a mock interview tool, use an impressive questions library to record your answers, and receive instant feedback. Don't let an...
When you know what to look for in a personal trainer, the questions to ask, and what you’re hoping to achieve, knowing how to pick a personal trainer becomes less daunting. Should a workout beginner get a personal trainer? “Yes. Yes. Yes. 100%,” says Anytime Fitness Coach Heather...
We’ve got aguide to picking the right survey questionsif you feel like you need some help. 3. Will Anything Happen? Fool me once, shame on you. Fool me twice, shame on me. Fool me three times? You can write as much as you like in your email about how ‘my feedback is importan...
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Pay attention to this—it’s your chance to step in and answer their questions before anyone else does. 5. Solutions Finally, my team and I brainstorm solutions to make the journey smoother. The goal here is simple: fewer pain points, more satisfied customers. What can you tweak in the ...
A good selection of gadgets, good prices, but many other aspects raise questions. I ordered online on February 3rd and received my order only on February 21st. No information about your order can be obtained on the site. Customer service does not deserve more than one star. I asked to tra...