Every year I coach our managers at Cornerstone through this process — think of it like a reverse performance review — and it starts by asking employees the right questions. A question like, “Is there anything I can do to be a better manager?” is not going to elicit the feedback a ...
When the code needs comments, it shows that it cannot express the intent well, and then we write comments for the bad code. Robert C. Martin makes a point inClean Code,“Comments do not make up for bad code. What can be expressed in code should be expressed directly in code, and for...
While the purposes of ISO 9001 and Baldrige are different, it is particularly valuable that the two approaches to organizational performance are so compatible, allowing a smooth transition from conformity assessment and certification to overall organizational performance assessment and a continuing journey t...
There is no mention anywhere of the vital importance of an overall reputation strategy to address major reputation strife. Such a strategy would comprise, for example, communication and public relations initiatives, including issue/crisis management plans, stakeholder relations plans, and media relations...
It wasn’t the exact answer I was looking for, but I appreciate that they went out of their way to follow up and try to resolve my problem. Overall, Malwarebytes’s extensive knowledge base can answer most questions, but the chatbot is pretty basic and not that helpful, plus the live ...
With an impressive overall rating of 8.5, this hotel has garnered rave reviews from countless satisfied guests. From the moment you step foot into the hotel, you will be greeted with warm hospitality and impeccable service, as reflected in the remarkable staff performance rating of 8.8. The ...
What Is Customer Experience & How Can You Manage It? How customers experience your business will impact your overall performance. Understand what CX is and how to manage it with CustomerSure. By Darren Wake on Jan 17, 2024Mistakes Businesses Make When Evaluating & Improving CX By on Jan 11,...
Good Catin Irkutsk, Russia, is a hotel that consistently receives rave reviews from its guests. With an impressive overall rating of 9.0, it's clear that this hotel goes above and beyond to provide an exceptional experience for its visitors. One of the standout features ofGood Catis its out...
For free. Start free trial A positive brand reputation is an intangible asset, guiding potential customers to your brand and increasing repeat purchase from existing customers. Customers are also more willing to pay a premium price to a brand they trust or admire. A bad reputation does the oppo...
With an impressive overall score of 7.6, this hotel has left a lasting impression on its guests, offering a delightful experience from start to finish. One of the standout features of Good Morning Copenhagen Star is its exceptional location, which has earned a remarkable rating of 9.0. ...