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PipeDrive is one of the foremost CRM softwares and platforms out there today. With the ability to help you set a great sales pipeline given its various features, PipeDrive will not only organize your contact information and the interactions you have had with your customers, but it will also he...
Whatever it is, document it for later and make time to inspect and reflect. (One way to document their feedback is in the contact card in your CRM. You can then export a list of complaints on a monthly basis to review and share internally). 6. Follow up with the customer You’ve ...