You probably know what bad customer service looks like. We’ve all been there. Maybe you’ve stood in line at a computer store to return a defective piece of equipment and the clerk asks you rudely “Well, how do you know it’s broken? Did you plug it in?” Or you’ve called your...
You probably know what bad customer service looks like. We’ve all been there. Maybe you’ve stood in line at a computer store to return a defective piece of equipment and the clerk asks you rudely, “Well, how do you know ...
Self service is where customers carry out actions or tasks themselves, rather than getting in touch with an agent. It’s most commonly seen in customer support through tools like FAQs, support portals, and chatbots as well as in subscription businesses such as telcos where customers can usually...
Also, My Business is an effective tool to help youdevelop a local SEO strategy. If you’re interested, feel free to check out the article we’ve written on that as well. 2. Offer an incentive in exchange for customer reviews Perhaps one of the most effective methods for getting customer ...
The Internal Revenue Service answered a smaller share of taxpayer calls and kept taxpayers on hold longer last year than in other recent years, a new report finds. What's more, budget cuts could make it hard for taxpayers to get help this year as well. Andrew Harrer | Bloomberg | Getty ...
(laughter) I’m well, yourself? Kerry: Pretty good! Treating your customer service agent like a human and getting in a few laughs at the outset not only builds rapport, but can help bolster your ask and resolve the issue sooner.
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Reviews can also provide businesses with valuable feedback on their products and services, helping them to make improvements and better meet customer needs. Additionally, reviews can help businesses build trust with potential customers, as well as boost their reputation and credibility. Do reviews ...
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Wellue customer service cannot answer a simple question I have used the Wellue pulse oxomiter for about 18 months now. It works well and connects to my Apple phone and records readings.I currently have pneumonia and my doctor requested the data recorded. OH dear, that's when Wellue's custom...