While you’re at it, set up your business on social media and third-party sites that encourage positive consumer reviews. These include Yelp, Facebook and other social sites, and search engines like Bing and Yahoo. You can also use industry-specific directories that are relevant to your busin...
If the customer’s complaint has been dealt with, ask them if they would consider updating their review. Thankfully sites like Yelp have options for customers to come back and update a review if something has been improved. 6. Ask what else you can do Finally, let the customer know that ...
While you’re at it, set up your business on social media and third-party sites that encourage positive consumer reviews. These include Yelp, Facebook and other social sites, and search engines like Bing and Yahoo. You can also use industry-specific directories that are relevant to your busin...
Monitoring and managing online reviews and mentions from multiple platforms can be hectic. ORM software like Nextiva makes the process hassle-free and easy by allowing you to track customer reviews on a variety of platforms like Google, Yelp, Facebook, Twitter, and more....
Many third-party sites provide reviews and insight to future customers. Yelp is one of the big ones. In fact, many people still go directly to Yelp to do a quick service business comparison. So make sure your name looks good on Yelp, and on any review sites relevant to your industry. ...
Suggest that they leave reviews on the sites that matter most to you, such as Facebook, Amazon and Yelp, and consider offering an incentive to customers who do choose to leave a review, whether it is positive or negative. Don’t worry. One or two bad reviews aren’t going to tank ...
Unless you’re a restaurant critic or avid Yelper, you can probably count the numbers of reviews you’ve left on your hands (and maybe toes). And I can speculate that the majority are either terrible (1-star) or glowing (4-to-5-star). The normal consumer only leaves a review after...
Yelp Any business Note that Google is the most popular review site. Meanwhile, Yelp is most commonly used by high-intent customers looking for a new business they can trust. How to get customer reviews When you’re wondering how to get customer feedback, remember it’s a two-fold process...
Yelp Any business Note that Google is the most popular review site. Meanwhile, Yelp is most commonly used by high-intent customers looking for a new business they can trust. How to get customer reviews When you’re wondering how to get customer feedback, remember it’s a two-fold process...
Business reviews on sites like Yelp and Google are crucial to increasing customers to your business. Here are 7 of our favorite ways to get more reviews.