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Remove-CsRgsAgentGroup Remove-CsRgsHolidaySet Remove-CsRgsHoursOfBusiness Remove-CsRgsQueue Remove-CsRgsWorkflow Remove-CsRoutingConfiguration Remove-CsServerApplication Remove-CsSimpleUrlConfiguration Remove-CsSipDomain Remove-CsSipResponseCodeTranslationRule Remove-CsSlaConfiguration Remove-CsSlaDelegates Remove...
Remove-CsRgsAgentGroup Remove-CsRgsHolidaySet Remove-CsRgsHoursOfBusiness Remove-CsRgsQueue Remove-CsRgsWorkflow Remove-CsRoutingConfiguration Remove-CsServerApplication Remove-CsSimpleUrlConfiguration Remove-CsSipDomain Remove-CsSipResponseCodeTranslationRule Remove-CsSlaConfiguration Remove-CsSlaDelegates Remove...
坐席ID。 可调用 GetAgent 接口,查看返回参数的 AgentId,即坐席 ID。 111 DepIds array 否 部门ID 列表。 long 否 部门ID。 可调用 GetAllDepartment 接口,查看返回参数的 DepartmentId,即部门 ID。 123 TimeLatitudeType string 否 时间纬度类型。取值: minute:分钟。 hour:小时。 day:天。 minute ExistDepa...
ForwardToOutsideNumber:转外线。 Success ContactType string 通话类型。 枚举值: INBOUND:呼入。 CONFERENCE:会议。 INTERNAL:内部呼叫。 PRIVACY_DIAL:加密通话。 OUTBOUND:呼出。 BACK2BACK:双呼。 PREDICTIVE:预测式外呼。 OUTBOUND AgentIds string 坐席ID 列表,表示通话流经的坐席,多个值用逗号分隔。 agent1@ccc...
For example, a filter that returns the contact that has the telephone number 1-425-555-1298 would look like this: "telephoneNumber=1-425-555-1298", with "telephoneNumber" representing the Active Directory attribute; "=" representing the comparison operator (equal to); and "1-425-555-1298"...
Agent whisper flow No Transfer to agent flow Yes Transfer to queue flow Yes How to configure this block You can configure the Get customer input block by using the Amazon Connect admin website, or by using theGetParticipantInputaction in the Amazon Connect Flow language, or theConnectParticip...
Today, phone number providers are leveraging AI to offer even more powerful features, including automated post-call summaries, real-time call transcription, and in-call next-best-action suggestions via Agent Assist. These advanced capabilities speed up the support process and automate routine processes...
Remove-CsRgsAgentGroup Remove-CsRgsHolidaySet Remove-CsRgsHoursOfBusiness Remove-CsRgsQueue Remove-CsRgsWorkflow Remove-CsRoutingConfiguration Remove-CsServerApplication Remove-CsSimpleUrlConfiguration Remove-CsSipDomain Remove-CsSipResponseCodeTranslationRule Remove-CsSlaConfiguration Remove-CsSlaDelegates Remove...