The new policy should help thwart the sort of Genius Bar scalping that is common in countries like China and other developing nations. Previously, there was never a formal log-in process, and you could just go into Apple’s Genius Bar reservation system online, enter a store and date, then...
Apple Computer next week will launch a major update to the Genius Bar reservation system used by customers wishing to schedule an appointment for technical support or service at its many retail stores,AppleInsiderhas learned. The new system, expect to be called "Concierge," will aim to streamlin...
No, the Genius Bar is on a first come first serve basis, and if there are a lot of people with iPod s ahead of you, then you have to wait. Seems like that Concierge service is made to give people the right expectations and to route people the proper way. It is still FREE tech ...
Apple Computer next week will launch a major update to the Genius Bar reservation system used by customers wishing to schedule an appointment for technical support or service at its many retail stores, AppleInsider has learned. The new system, expect to be called "Concierge," will aim to stre...