or in business, “the place where value is created”. The Gemba Walk as a concept was created by Taiichi Ohno, the father of the Toyota Production System of lean manufacturing
To prepare for a walk, the manager or decision maker could create avalue stream map, which depicts the parts of the value creation process. He or she could also use aspaghetti diagram, which draws the path an item takes during the manufacturing process. Spaghetti diagrams can help identify w...
This is something paper checklists cannot do. For example, a Gemba walk may uncover that a machine on the manufacturing production line is always down. The insight may be that the machine is particularly old and not running efficiently. The improvement may be a new machine, an update, or ...