Virtual centralization is integrating operations from the perspective of the market rather than the health system. The most developed example is a consolidated service center (CSC) that is jointly owned and managed by multiple hospitals and healthcare systems. A ...
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Over the past 20 years, CRM has been pitched to hospitals and health systems by consulting firms, software vendors, and healthcare publications as a means to address nearly every financial and operational challenge. The proposed CRM success formula appears s...
Process-based cost (PBC) modeling is a proven tool that healthcare executives can use to better understand cost and resource needs to understand the financial impact of service line planning scenarios. 4 Key Service Line Planning Steps To set the stage for ...
At the same time, in the best-selling book The Paradox of Choice, Schwartz (2004) suggests that every consumer decision, from buying a bottle of shampoo or ordering a cup of coffee to choosing a healthcare provider or setting up a retirement plan, is becomin...
Miller, T 2004, '5 steps to creating a winning culture: Superior performance is a product of the alignment of an organization's strategic intent and its culture', Health Care Financial Management,Miller, T 2004, '5 steps to creating a winning cultur...