Have gone as far as reinstalling windows and carefully updating drivers. Was stable for almost a day, then the issues came back. I'm approved for a RMA, but now I'm questioning reliability of this model year; I've read cases where others have had to RMA multiple times to get their ...
The GA402 has a MUX switch, though the HDMI is connected exclusively to only one GPU. That means there may be issues if the laptop is being run in Eco mode (or whatever the name is in Armoury Crate where the dedicated GPU is turned off). I suggest checking that both GPUs are enabled...
There are some differences between how Derek and I test games, especially those without a pre-defined benchmarking tool. There are also some differences in the BIOS and drivers between the 6800S and the 6700S configurations at the time we tested them, which might also account for some discrepa...
The GA402 has a MUX switch, though the HDMI is connected exclusively to only one GPU. That means there may be issues if the laptop is being run in Eco mode (or whatever the name is in Armoury Crate where the dedicated GPU is turned off). I suggest checking that both GPUs are e...
A third simple thing to check is whether the graphics drivers are up to date. The GA402 should be all AMD so if AMD Adrenaline is installed, checking the MyASUS app for updates should make sure you have the latest ASUS-approved drivers installed. If AMD Adrenaline is not installed...