Funeral homes have been warned to comply with federal regulations after the Federal Trade Commission conducted its first undercover phone sweep and found multiple violations of the agency's so-called "Funeral Rule." The rule is meant to allow bereaved customers to compare prices between funeral ...
WEST NEW YORK, N.J. (CBSNewYork)-- Since 1960, there has been a ban on serving food in funeral homes in New Jersey. As CBS2's Steve Langford reported, there could be a change on the legislative menu. Food in the funeral home is a concept that at first struck even the lawmaker ...
The phone sweep was the first such operation conducted by the FTC. Throughout 2023, investigators and other FTC staff from across the country placed undercover calls to more than 250 funeral homes in the United States. On the calls, FTC employees asked for price information. On 38 of the c...