specifically focusing on selected 16 Ethiopian university websites. This study uses a cybersecurity awareness survey, and automated vulnerability assessment and penetration testing (VAPT) technique tools, namely, Nmap, Nessus, and Vega, to identify potential security threats and vulnerabilities. The assess...
Acloud contact centeris hosted on an internet server from which businesseshandle their inbound and outbound customer queriesacross various channels such as call, email, Facebook, WhatsApp, Google’s Business Messages, chat, to name a few.”...