The Freshservice app is revolutionizing the mobile service desk industry. Try it and let us know what you think! Key features of Freshservice mobile app 1) Push notifications to stay on top of things. 2) Create or respond to a ticket, assign it to agents, change its priority and due date...
Key features of Freshservice mobile app1) Push notifications to stay on top of things.2) Create or respond to a ticket, assign it to agents, change its priority and due date, mark it as spam or delete it.3) Prioritize and stay on top of important tickets with 9+ default views and ...
- The Freshservice mobile app now includes Freddy AI Copilot's AI-driven response suggestion features, enabling agents to respond to customer tickets faster and more efficiently from their mobile devices. These enhancements bring advanced response capabilities to mobile, allowing seamless, on-the-go ...
The setup was straightforward, easy to use, customer support has been reliable, and it's become a tool we rely on daily. While we haven’t yet explored the many integration features, we plan to take full advantage of them in the near future.Review collected by and hosted on G2.com. ...
Mobile App: Scan barcodes for instant information, assign or resolve tickets and manage assets on the go. Respond faster to requests with the help of instant notification. Industry Expertise Serves industries that require IT support and specializes in the health and education sectors. FreshService ...
Online & native mobile apps. Does Freshservice integrate with any other apps? Freshservice ServiceDesk integrates with the following applications: LogMeIn Rescue, FreshBooks, Harvest, Dropbox, Zapier, Pivotal Tracker, SurveyMonkey, Google Apps for Work, Google Calendar, JIRA. Does Freshservice offer an...
I love the automation features and they save us a lot of time. The mobile app is also handy for quick updates. What do you dislike about Freshservice? Sometimes, reporting features feel a bit limited. Customizing reports could be easier. Also, the pricing can get high as you add more ...
Advanced CSAT Extensible platform Self-service portal Smart automations Service catalog Effective monitoring and alerting Out-of-box analytics Mobile app Marketplace apps Freshservice Benefits There are many benefits to implementing Freshservice. Some of the biggest advantages the solution offers include: ...
Freshservice has many valuable key features. Some of the most useful ones include: ITIL-aligned processes Intelligent AI/ML capabilities Advanced CSAT Extensible platform Self-service portal Smart automations Service catalog Effective monitoring and alerting Out-of-box analytics Mobile app Marketplace apps...
Freshservice has both annual and monthly pricing plans. Each plan includes customizable dashboards, Orchestrations and Day Passes, and mobile app access. Each plan also includes add-ons that boost software performance. For more information about Freshservice pricing and included features,click here. ...