If you're ready to take customer experience to the next level, you'll need help desk and ticketing software. Here are the best options for any budget.
Documize aims to help businesses manage internal and external documentation using Community, its open-source knowledge base solution. This self-hosted software was built to suit both technical and non-technical users. Businesses can organize their documents without using folders by assigning labels and ...
Looking for a Free Help Desk Software? Based on our experience, here are our top 12 best help desk ticketing systems. Take a look!
Does your business need a free ticketing system? First and foremost, implementing a free ticketing and help desk solution allows businesses to improve their customer service efforts. A ticketing system allows organizations to manage and resolve customer inquiries and complaints more efficiently, leading ...
Free ticketing systems are a great choice for businesses starting out or for generally small businesses. They may not come with all the benefits of paid software options, but they can still help with managing tickets and communicating with customers. If you’re not ready to invest in a premium...
Zoho Desk's free customer service software is the go-to option for small businesses. Zoho Desk's all new free plan has a lot more to offer than just the basics. Take a sneak peek into the help desk capabilities that let you re-brand and customize your help desk, track and improve met...
Useful for debugging or development. (Source Code) MIT Ruby OpenSMTPD - Secure SMTP server implementation from the OpenBSD project. (Source Code) ISC C/deb OpenTrashmail - Complete trashmail solution that exposes an SMTP server and has a web interface to manage received emails. Works with ...
With this in mind, here are the best helpdesk and ticketing software that can be used on any Mac. 1. Zoho Desk (Free) One of the big attractions of Zoho Desk is that it offers afree helpdesk planfor minimal ticketing support alongside very reasonably priced plans for small businesses starti...
Best for Live Chat With Ticketing Functionality Tidio is a sleek, modern live chat app that seamlessly integrates with Shopify. It helps you deliver exceptional customer service and boost your sales. I used it and found that it combines live chat, chatbots, and email marketing to create a pow...
MailForm - Lightweight self-hosted email service for contact forms and more (alternative to Formspree and SendGrid). Apache-2.0 Nodejs/Docker Piler - Feature-rich email archiving solution. (Source Code) GPL-3.0 C Stalwart JMAP - JMAP and IMAP server designed to be secure, fast, robust and...