Ticket management, Real-time Chat SLA Management, Automated Routing IT Asset Management, Knowledge Base Management 可定制的品牌 Email Integration, Multi-Channel Communication, Self Service Portal 優點 Fast and effective ticket resolution due to ticket prioritization, internal commenting and canned responses...
The free help desk ticketing system from SolarWinds empowers you to manage service tickets by tracking their lifecycles—from ticket creation to resolution.
Free help desk software Streamline your IT service desk management. For free. Get your free license nowIf you want a help desk tool that's easy to get started with, yet robust to scale up as your IT grows, without a price tag, we heard you! The ServiceDesk Plus standard edition with...
Service Desk is more than a help desk:it’s a highly comprehensive and versatile IT service management solution. I could go on all day about its features, simply because there are so many, but instead I’m going to focus on my favorites. First, there’s the fact that Service Desk centr...
What is project management software? The Best Project Management Software in 2025 at Glance Top Features to Look for in Project Management Software 25 Best Free Project Management Software in 2025 1. ClickUp – Best free project management tool with AI 2. Notion – Good for reporting, analytics...
Service Level Agreement User Surveys Automations Automatic Ticket Dispatcher Notifications Preventive Maintenance And so much more! Multi Site Support Robust Reporting AD & LDAP Integrations API Integrations Holidays and Operational Hour Management Dashboards ...
Set up an SLA to uphold all your service commitments, and set automated escalations to ensure the right action is taken. If that's not enough, you can create notification rules as well.Learn More Smart Integrations Launch secure remote support sessions from your ticket screen, using the Zoho ...
Automate and simplify your ticketing management tasks. Free Ticketing Software - Web Help Desk Free Edition The free help desk ticketing system from SolarWinds empowers you to manage service tickets by tracking their lifecycles—from ticket creation to resolution—in a single centralized, web-based ...
A help desk distributes incoming service requests to support team members and helps them manage follow-up communication on long-term cases. Help desks come with several valuable features, such as: Help Desk Software Features Knowledge Base Ticket Management Ticket Automation Ticket Escalation Tic...
A help desk distributes incoming service requests to support team members and helps them manage follow-up communication on long-term cases. Help desks come with several valuable features, such as: Help Desk Software Features Knowledge Base Ticket Management...