These free online CRM (Customer relationship management) courses will teach you everything you need to know and the skills, knowledge, and tools you need to successfully to understand and practice Customer Relationship Management. Customer Relationship Management Systems (CRMSs) are used to manage con...
Salesforce, mainly known for its customer relationship management (CRM) software and cloud-based solutions, offers many online learning resources about their products and related skills, such as software development, and AI. These courses are mainly hosted onSalesforce’s Trailhead platform. ...
Customer Relationship Management CRM Fundraising Branding Emotions Ratios Marketplace Heritage Cultural Manager Cultural Institutions Coursera Plus View more details Dec 2nd 2024 Course Auditing Coursera Università Bocconi Management & Leadership Marketing & Communication Mixed 5-12 Weeks 1-4 Hours...
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How a CRM will Streamline Your Customer Service Customer Relationship Management software provides an organized framework for all your communications with customers, allowing you to build a lasting and profitable relationship. With a CRM, you can track all interactions to get closer to customers and ...
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In this course, students will learn critical problem-solving and troubleshooting processes for common sense customer service in a wide variety of applications. Discover how to effectively deal with issues, while maintaining a positive relationship with your customers (and your own sanity). ...
and customer relationship management to attract and retain customers. The curriculum includes discussions on global market trends and the impact of digital technologies on marketing. Practical assignments encourage learners to apply theoretical concepts to craft strategies for products or services in various...
Marketing Management – I from Indian Institute of Technology Kanpur Innovation by Design from NPTEL Customer Relationship Management from Indian Institute of Technology, Kharagpur Business analytics and data mining Modeling using R from Indian Institute of Technology Roorkee Economics of Banking and Finance...
Salesforce is a popular CRM (customer relationship management) software for small businesses. It requires no technical knowledge. It lets users manage customer relationships, sales data, and marketing campaigns. Free courses with certification