You can use these details to populate the configuration management database (CMDB) or configuration management system (CMS). Download IT Configuration Item Record Template - Excel IT Release Management Checklist The goal of ITIL release and deployment management is to manage the planning, ...
Systalians implemented an integrated approach to IT management, leveraging CA Service Desk Manager, CA NSM, CA IT Client Manager, CA CMDB, CA 7(R) Workload Automation, and CA Database Management Tools for DB2. SYSTALIANS/CA IMPLEMENT SOLUTIONS BASED ON ITIL BEST PRACTICES More results ► Ac...
Improve ITIL with ITIL Templates from Smartsheet for IT & Ops Empower your people to go above and beyond with a flexible platform designed to match the needs of your team — and adapt as those needs change. The Smartsheet platform makes it easy to plan, capture, manage, and report on work...
Asset Reservation: Offers asset reservation functionality, allowing you to reserve IT assets for specific purposes or periods. Aligns with ITIL's Demand Management process, ensuring resources are allocated effectively based on demand. Data Center Infrastructure Management (DCIM): Provides features for mana...
The term CMDB stems from the IT Infrastructure Library (ITIL) best practices which include specifications for configuration management. These specifications detail four main tasks of configuration management. These consist of the identification of configuration items to be included in the CMDB, control of...
and Twitter.Satellite Help Desk Helps to manage IT service desk functionality or customer support for businesses having multiple companies, products or brands at one place with a single centralized portal, and each brand or company can have its own branded client portal.ITIL Service Desk -- It ...
(ITIL), to your organization's requirements. SCSM provides built-in processes for change control and incident and problem resolution. Through its configuration management database (CMDB) and process integration, Service Manager automatically connects knowledge and information from System Center Operations ...
Joseph: The presenter for this webinar is Neil Thomas, managing director and VP, Professional Services at Service Sphere. He has an extensive industry experience in IT, IT support and ITIL consulting. He specialized in service catalog and CMDB. Neil take it over. Neil: Brilliant, thank you Jo...
SysAid is a comprehensive IT service management (ITSM) platform offered as a cloud-based solution. It goes beyond just ticketing by offering features for asset management, self-service portals, and ITIL®️ compliance. Key features Configuration management(CMDB) ...
Information Technology Infrastructure Library (ITIL) is a framework of best practice approaches intended to facilitate the delivery of high quality information technology (IT) services. In order to facilitate the integration and automation of ITIL best practices, ITIL specifies the use of CMDB (Configur...