The food was already prepared by the restaurant but there was no rider willing to pick up. In the end we picked up the food ourselves and there was no way to cancel the order nor even contact Foodpanda. Customer service is worse than a joke: it is non-existent! Date of experience: ...
already paid on card but we cannot give a refund in this way'. Very bad communication and by the time you've complained about the missing food or rider taking cash aswell the foods gone cold. Only order from big franchises like dominos McDonald's Burger King etc they never ask for ...
Not just once. There was another case where student received the order personally from me, hand on hand. Next thing i knew, it was reported undelivered and thus my money was deducted according to the cost of the order. Like wow. We as rider already provided proof yet you believe customers...
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You can not do this directly to the restaurant where you ordered, but you have to contact Foodpanda, for which you can not find any phone number. If you write an email, they answer you in minimum 2 days. If you get upset about the situation, they offer you vouchers that are not ...
( not that it doesn t work or smth but they lack ppl...like...a lot of ppl), also issues with the accounts (already have one but cannot send req to reset password because as they say the e-mail is notin the database, try making another account...cannot have the same e-mail ...
Already show you in photo that restaurant is closed so how you want me to collect the order? Go into their kitchen and prepare it myself?!?! Even if I want to prepare the order myself but will the restaurant allow it?!?! Please employ more competent agents 更多 rexmike99 , 2024/...
Not only there is no delivery charges, there is almost always coupon available to use (on top of already lower prices of meals!). Delivery is quick and food always arrives hot, on time and in great condition!! Drivers are very polite and nice and although happy to receive tip - never...
Not only there is no delivery charges, there is almost always coupon available to use (on top of already lower prices of meals!). Delivery is quick and food always arrives hot, on time and in great condition!! Drivers are very polite and nice and although happy to receive tip - never...
Not only there is no delivery charges, there is almost always coupon available to use (on top of already lower prices of meals!). Delivery is quick and food always arrives hot, on time and in great condition!! Drivers are very polite and nice and although happy to receive tip - never...