Food and Beverage,是餐饮部,负责提供食物和饮料,是酒店里负责饮食的部门。Front Office,也就是前台接待,提供服务咨询,定酒店存行李等。Door Man就是站在酒店入口处,负责迎接或者欢送客人,指导停车等。Customer Service,有点像我们的客服中心,提供各种相关信息,以及投诉处理等。
Module3FoodandBeverageService餐饮服务 主讲人:灵犀地 Unit11TableReservation餐位预订服务 Thefoodandbeveragedepartmentisacentreforguestactivities.Itsservicequalitydirectlyaffectsthereputationandeconomicbenefitsofthehotel.Itprovidesguestswithtangibleproductssuchasdishesanddrinks,andoffersappropriateservicesaccordingtoguests'...
《酒店服务英语》——11 Food and Beverage Service餐饮服务.pptx 关闭预览 想预览更多内容,点击免费在线预览全文 免费在线预览全文 ;;;Mr. Green: Green. Oh, any chance of a table by the window?6 My wife loves the bird’s eye view of the city.7 As it’s our wedding anniversary, I want ...
Premium Hotel Star 897 Words 4 Pages Better Essays Read More Food and Beverage Answer: Food and Beverage Service is the service of Food made in the Kitchen and Drinks prepared in the Bar to the Customers (Guest) at the Food & Beverage premises‚ which can be: Restaurants‚...
酒店英语综合教程Chapter 4 Food and Beverage Service 下载积分: 550 内容提示: LOGO酒店英语综合教程Hotel English 文档格式:PPTX | 页数:74 | 浏览次数:88 | 上传日期:2017-12-04 17:50:19 | 文档星级: LOGO酒店英语综合教程Hotel English 阅读了该文档的用户还阅读了这些文档 14 p. 服务心理学第8章 ...
and Ahmad Puad Mat, S. ( 2012 ), “ Service quality management in hotel industry: a conceptual framework for food and beverage departments ”, International Journal of Business and Management, Vol. 7 No. 14, pp. 135 - 141 . []
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Food Service Manager 食品服务经理 beverage bottle 饮料瓶 still beverage 不充气饮料 cold beverage 冰饮料冰汽水 alcoholic beverage 酒精饮料,酒精饮料 synthetic beverage 配制[合成]饮料 相似单词 beverage n. 1.(除水以外的)饮料 food n. 1.[U] (人或动物所需的)食物,饮料,(植物所需的)养料;...
* 餐饮服务人员 food and beverage server * 正式服务服务员/女服务员 formal service waiter/waitress * 领班/女领班 - 食品和饮料服务 headwaiter/headwaitress – food and beverage services * 酒店服务员/女服务员 - 正式服役 hotel waiter/waitress – formal service ...
Food and Beverage Service in Chinese Style 中餐服务课件.ppt,国际接待与应用英语 Food and Beverage Department The reputation of a hotel is made up of the degrees of comfort and service offered to the guests. More and more hoteliers realize that food and be