Keep in mind that everyone is busy. The purpose of the follow-up email is not to sell your client all over again but simply to remind them of something. Most readers tend to skim long emails anyway, so keep it as short as possible (only a couple of sentences) while hitting the key ...
The purpose of a follow-up isn’t to dive into project details or make amendments to your proposal. If your client hasn’t responded to your first message because of a busy schedule, the last thing you want to do is take up more of their time. As with any client communication, your ...
A good way to increase the chances of sealing the deal is by putting yourself in your client’s shoes. In your follow-up email, you can state how you understand how busy they are, and how much they struggle with x or y and briefly show them how you can fix it for them. Show how...
Here are some recommendations from Jen Kelly, our Director of Client Success, to help youstay top of mind!There are so many methods of communication available that it’s hard to stay organized with when and who to follow up with. Jen recommends using a CRM system to compile all of your ...
By sharing useful case studies, blog posts, or videos in a follow-up email, you remind your client or potential client that you have resources available to support them, along with highlighting the benefits you can provide. And, your follow-ups don’t necessarily have to be cut-and-dried ...
Next, you need to consider when you want to follow up with your customers. How long do you want to give your contacts before you follow up with them? Are there any triggering events in the customer journey that call for a follow-up message?
If timing is getting desperate, you can add a line asking what you can do to help them out. In the current example, you might offer to follow up with their admin who can pull the image files for you. These email templates are also useful when you need client approval. The client's ...
When you’re sending a follow-up email to a prospect, it’s always a good idea to open your email message with a personalized greeting. It helps to establish a friendly tone. So, the next time you write a follow-up email, begin with something like “Hey David” instead of launching ...
But there are more effective ways to start a follow-up email than “Just checking in.” Alternatives to “Just checking in” include opening your message with context, requesting a specific status update, sending a friendly reminder, and asking your recipient for any questions or concerns. ...
If you do, you’ll reap the rewards. Sales reps who follow up consistently build better client relationships, close more deals, and become sales leaders in their company. We’re all familiar with the art of “circling back” and “just checking in” when you never got a reply. But you...