problem. The battery of a Fitbit Versa can last for 3 to 4 days on a charge, but this is not always the case. If your battery is aged and not fully charged, it may either be completely drained all of a sudden,
After troubleshooting they agreed it was toast and forwarded my case to the warranty team since it was only a little more than 2 months old. After a couple hours I was contacted by the warranty team who said since I purchased it on Amazon through Safe N Quick and they are not r...
Syncing a Fitbit device to the Fitbit app is another common troubleshooting step. For starters it will let you know if the device on your wrist is collecting data. You can also tell this by looking to see if the sensor lights underneath are shining. Perhaps it is not only the screen wh...
@BabsingtonI appreciate the information and troubleshooting steps that you've followed. Huawei P40 is not fully supported by the Fitbit App. For a list of compatible devices, I recommend checking the following link: Which phones and tablets can I use with my Fitbit watch or tracker?