World-class customer service Ready to get started? Get a Quote Previous Next “FirstDigital has enabled Clyde Companies to do better in our business by increasing the flexibility and connectivity between offices. FirstDigital is a valued telecommunications provider and partner. ...
At FirstDigital we have the means and the freedom to deliver prompt and efficient local customer service real-time. Reliability FirstDigital provides a cost-effective service that networks all locations on a private, dedicated network that is monitored 24/7/365. Our Internet and Data services ...
Usedata from a customer’s historyto predict what they’ll try to achieve during their next interaction with your brand—and distribute that information across all channels (digital self-service or assisted service) to make the experience as easy as possible. For example, if your hotel guest is...
Digital-first customer service: Exploring the power of predictive service Digital-first customer service: The importance of offering unique service experiences Additional resources Watch the replay of the Oracle Virtual Summit,“Deliver Service That Meets the Moment,”to hear the latest insights on the ...
Read press releases and articles from and about Glia who is reinventing digital customer service for banks, credit unions, insurers, and other customer-focused enterprises
Explore Oracle Digital Customer Service Enlargevideo+ previous slide 4/9 next slide Get a complete customer view Embedded data fromOracle Unity Customer Data Platform (CDP)helps customer service agents gain a complete customer view, improve efficiency, and enhance service quality. ...
Executive Vice President, Group Offer Lead for Customer First; Digital Customer Experience Lead for UK “Customer Experience covers all the support and help our clients need between them and their customers. This will range from changing their purpose, their propositions, new capabilities in sales/s...
Helpshift is the only customer service solution combining AI, skilled human specialists, and state-of-the-art technology
With a Lenovo TruScale Infrastructure as a Service solution, Allianz Partners enables contact center agents to offer more agile and responsive support that helps to boost customer satisfaction, and completes key database management tasks 4.7x faster.