The Cisco Unified Intelligence Center Live Data gadget displays a message that states Finesse is checking for connectivity. If Finesse detects any security certificates that must be accepted, a message appears that lists the certificates that you must...
Cisco Finesse Tomcat Unified CCX Socket.IO服務」 12. 登入到Finesse Desktop,並驗證「座席詳細資訊報告」現在是否顯示在新的頁籤中。 Finesse座席案頭檢視 疑難排解 遇到錯誤消息「呈現此小工具時出現問題。org.apache.shindig.common.xml.XmlException:與元素型別「Content」關聯...
Audience This guide is prepared for system engineers and administrators who are responsible for the installation and initial configuration of Cisco Finesse. Related Documents Document or resource Link Cisco Finesse Documentation Guide https://www.cisco....
In Cisco Unified Intelligence Center, in Edit view of the report, select the view for which you want to create a gadget URL and then click Links. The HTML Link field displays the permalink of the customized report. Step 5 Cop...
Cisco Finesse 9.0(1) - 11.6(1) UCCX 10.0 (1) - 11.6 (2) The information in this document was created from the devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If your...
To change the language that appears on your desktop, use the Change the Language link. On the language selector screen, choose the language. You are signed in to the Cisco Finesse desktop and your status is set to Not Ready. On...
For steps to turn up DEBUG trace level for webservices, refer this docwiki link. http://docwiki.cisco.com/wiki/Logging:_Enable_debug_level_logging Log Analyses When Queue Buffer Overrun Follows Log Snippets can be Observed from Webservices Log ...
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/finesse/finesse_1051/user/guide/cfin_bk_c3a9bcbc_00_cisco-finesse-administration-guide-1051/cfin_bk_c3a9bcbc_00_cisco-finesse-administration-guide-1051_chapter_01.html 5 helpful reply go to solution janine...
Link di riferimento Introduzione Questo documento descrive l'architettura Finesse in modo approfondito in modo che i processi sottostanti abbiano senso durante la risoluzione dei problemi di finesse. Prerequisiti Requisiti Cisco raccomanda la conoscenza dei seguenti strumenti e funzionalità:...
(CAD) to auto answer incoming calls. This is configured through CAD workflows in the previous release where there is a need to replicate the same with Finesse. Finesse gives more control to the admin to auto answer the calls as compared to Cisco Unified Communications Manager's (CUCM's) ...